Premier Bathtub Complaints and Reviews

1.0
  • Concept1 votes
  • Deceptive presentation1 votes
  • Hidden agenda1 votes
  • Taking money for no work1 votes
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  • Feb 21
  • Installers
  • Elk Grove, California
  • Deposit Refund
  • 509
  • REVIEW RATING 5/5

My dad had put a $1,000 deposit on a very overpriced shower install. He passed away before work could be completed. I talked with the contractor about refunding the deposit, he said he would do it. I also sent a certified letter to Premier Care in Florida. Never heard back from either of them. He kept a $1,000 for doing absolutely nothing. Chad Stout in Elk Grove you are not a good person. ... Read more

Was this review helpful? 6 3

  • Feb 10
  • Installers
  • Bismarck, North Dakota
  • Permier Tub
  • 914
  • REVIEW RATING 5/5

We live in a mobile home so finding someone to install or repair anything is a nightmare. We were pressured into the buy. We were told it would not only be good for me but for my husband as well who has had 4 back surgeries. We were not told we couldn't get it filled completely without waiting an extra 20 minutes due to hot water demand. We were told it would work on my 6'2" husband's back, but... Read more

Was this review helpful? 16 3

The tub leaks.higher water bills.former employee Add comment

  • Dec 02, 2014
  • Products
  • Beaver Crossing, Nebraska
  • Walk In Bathtub
  • 5
  • 5
  • 2944
  • REVIEW RATING 5/5

What a racket! The sales person will tell you anything you want to hear, to include lies, to get you to sign the contract. Their sales rep did not tell us about a 3 day cancellation, or give us any forms, for the same. He never let us hold the paperwork long enough to read anything; pulling everything away as soon as you sign. Then stuffs it into an envelope, takes your check, in this case... Read more

Was this review helpful? 39 10

  • Nov 24, 2014
  • Installers
  • Troy, New York
  • Bathtub
  • 882
  • REVIEW RATING 5/5

Our Premier tub needs to be moved. The way it was installed my husband can not access it easily..tucked in beside our toilet. I have made repeated calls and no one returns them. I even offered to pay their installer a small amount if we could get it moved. No response. It seems that since we did not finance the tub our complains can be ignored. I absolutely would NOT recommend anyone buying a... Read more

Was this review helpful? 18 3

  • Oct 25, 2014
  • Installers
  • Credit Card Charge
  • 1
  • 1
  • 1804
  • REVIEW RATING 5/5

I am having a similar experience. I am a retired engineer, should have known better, can't imagine how I could have been that *** other than being in the age group these crooks prey on. My wife has fibromyalgia 11 years, I had checked several walk-in tub companies, As I have an old house with narrow doors, none would fit without breaking down walls and rebuilding. My daughter received an... Read more

Was this review helpful? 16 13

  • Oct 09, 2014
  • Installers
  • Overpriced Tub
  • 5
  • 5
  • 2642
  • REVIEW RATING 5/5

My father received high pressure sales to purchase a tub from these people. The original quote was for $18000.00. The salesman continued to pressure, lowering the cost to about $15500.00. Dad called me seeking my advice, and I told him to let me check it out. I do home repair & remodeling, and I immediately figured the cost was to high. I checked everything out, and told him that I could put... Read more

Was this review helpful? 57 7

  • Oct 08, 2014
  • Installers
  • Bathtub Installation
  • 1087
  • REVIEW RATING 5/5

I spent many thousands of dollars for a tub to be installed. I absolutely hate it. It takes too long to fill and if I do fill it to use the bubbles the pump is so loud you can hear it through the house. By the time it fills I'm ready to get out. It's too bad you can't believe what you see on TV especially, something as expensive as that tub. I should have checked other bathing methods. I picked... Read more

Was this review helpful? 17 5

  • Oct 02, 2014
  • Installers
  • Mountain View, California
  • Appointment Schedule
  • 715
  • REVIEW RATING 5/5

waited for the call and the call never came. if that is how you do business when you haven't got a contract...how the *** will you service a customer after you get the contract. I for one am not impressed. It took almost a month to get a call after i found you on the net and then to get a call and never be able to even set up an appointment is dumb. I called Bath Fitters and within a day i... Read more

Was this review helpful? 10 2

  • Aug 20, 2014
  • Installers
  • Yonkers, New York
  • Bathroom
  • 1768
  • REVIEW RATING 5/5

saw add on TV, made appointment for representative to come to my home on 8/20/14 at 10am. When it reached 10:30am and no one showed up, I call the office and spoke to a Javon. He said he looked up my account and said he would call Michael Manning the representative. They never gave me the reps phone just adv me he would call and then call me back. Then a half hour later call me back stating... Read more

Was this review helpful? 28 9

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