Premier Bathtub Complaints and Reviews

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Premier Bathtub
Main address: 2330A S. Nova Road 32119 South Daytona FL
1-800-950-0491, , http://www.premier-bathrooms.com/contact-us/
  • 31 complaints
  • $130K claimed losses
  • $4K average
  • Show More
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  • Aug 20
  • Installers
  • Yonkers, New York
  • Bathroom
  • 315

saw add on TV, made appointment for representative to come to my home on 8/20/14 at 10am. When it reached 10:30am and no one showed up, I call the office and spoke to a Javon. He said he looked up my account and said he would call Michael Manning the representative. They never gave me the reps phone just adv me he would call and then call me back. Then a half hour later call me back stating... Read more

Was this review helpful? 3 3

  • Jun 27
  • Installers
  • Mountain View, California
  • Sales Practice
  • 1
  • 1
  • 689

My 82 year old Mother, combatting cancer, was interested in a walk-in shower. She invited a Premier Care sales rep to come over to discuss. We confirmed to him that we, her children were responsible for making the purchase decision-- but he kept harassing her with calls and even stopped by the house unexpectedly-- stressing her out. At such a critical stage in her recovery-- she does not need... Read more

Was this review helpful? 9 0

  • Jun 17
  • Installers
  • Bellows Falls, Vermont
  • Permier Tub
  • 489

We purchased a tub and when the installation day came right off the bat the installer said he could not put the half wall at one end of the tub as we discussed before signing papers. Never got the half wall. My husband used the tub once and would not even wait for the tub to fill, he complained of the slippery floor and slow fill time he used the hand shower and flooded the floor with the spray,... Read more

Was this review helpful? 4 0

  • Jun 10
  • Installers
  • Harassing Calls
  • 1
  • 1
  • 368

I don't know how Premier Bath got my phone numbers, but somehow they found both my personal cell phone number and my work number. I only recently became a first-time homeowner, and my bathrooms are perfect. I did not request any information from this company. I certainly never gave out my cell phone or work phone. Nevertheless, for several weeks, I have been getting calls on my cell phone and... Read more

Was this review helpful? 1 0

  • May 06
  • Installers
  • Morristown, New Jersey
  • Phone Calls
  • 1
  • 1
  • 527

I called them once from a phone that wasn't mine, asked some questions & explained when I decide something I will get back in touch. They had the BALLS to call the phone number back saying someone wanted to know about us so we are calling back to set up an appointment. Oh yeah I found out & let them know that wasn't right & never to call that number again-they promised to take the... Read more

Was this review helpful? 7 6

  • Nov 28, 2013
  • Installers
  • London, England
  • Play System Installation
  • 3
  • 3
  • 464

My father in law who had started suffering from dementia had this company come round, he was quoted £6500, which he paid for a shower with a seat and new flooring. To us this is a rip-off, wildly over priced and and extremely poor quality of workmanship, shower broke in less than one year, flooring has loads of gaps between tiles not good in a bathroom, plumber had to move radiator a couple of... Read more

Was this review helpful? 4 1

  • Aug 21, 2013
  • Household Services
  • Oxon Hill, Maryland
  • Premier Bath
  • 2
  • 2
  • 758

Premier Baths refuse to refund 6,200.00 and did not install tub. The installation was cancelled because of rain. That was not in contract. This a breach of that contract. On July 12, 2013 installation of the tub was to occur. This did not happen because it was raining. On July 15, 2013 I decided to cancel. I asked Susan (staff) had she ever hear of rain stopping installation she said no. ... Read more

Was this review helpful? 10 2

  • Aug 07, 2013
  • Installers
  • Premier Walk In Bathtub
  • 2
  • 2
  • 689

My Mother decided to purchase this tub and paid the alomst 6,000 down payment. Before the tub could be installed she was diagnosed with terminal cancer and does not have long to live. She forfited the entire downpayment. I realize she signed a contract but she did not change her mind-she is terminal. When we contacted the company they offered her a cheaper tub. They stated had purchased... Read more

Was this review helpful? 13 9

  • Jul 23, 2013
  • Home Construction and Repair
  • Rochester, New York
  • Play System Installation
  • 16
  • 16
  • 1190

I will be 100% honest here. I think this is a point that needs to be taken into consideration. I am a installer for premier and have been for a couple of years. There is 22 complaints on this site about premier. assuming they are all valid complaints(In my opinion this would be a stretch), I myself have installed over 125 tubs and showers for premier in my 2 years. We install in many states and... Read more

Was this review helpful? 34 45

  • Jul 15, 2013
  • Home Construction and Repair
  • Premier Walk In Bathtub
  • 4
  • 4
  • 736

MY MOM WAS GETTING OUT OF YOUR WALKIN TUB AND WAS THROWN OUT OF TUB BY DOOR NOW SHE IS PERMANATELY PARALYZED FROM A BROKEN HIP.I HAVE CALLED SEVERAL TIMES ABOUT THE BATHTUB LEAKING DOWN MY DINING ROOM CEILING THEY HAVE SENT YOUR REPAIRMAN FROM ANOTHER STATE TO REPAIR IT I AM SICK OF HAVING TO PAY A TRANSPORTATION FEE TO HAVE SOMEONE COME OUT TO LOOK AT IT.I HAVE A PLUMMER FOR THIS SITUATION AND... Read more

Was this review helpful? 12 15
 
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