Premier Bathtub Complaints and Reviews

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  • Customers like
    • Concept1
  • Customers don't like
    • Deceptive presentation1
    • Hidden agenda1
    • Taking money for no work1

  • Apr 16
  • Installers
  • Aurora, Ontario
  • Bathtub
  • 470

My dad who thought it was 3 000 to 5000 ended up paying 15000 dollars these guys are a big scam.This was in the legion magazine so he thought it was legit.He had them come in he 89 years old sometimes he is unclear what he is doing.There no way that that the bathroom needed 15000 plastic tub And when I told him he paid that he lost it he going blind so he cannot see well and he did not realize... Read more

Was this review helpful? 8 3

Run do not buy Premer care Tubs nothing but trouble . Cheep dishonest ***!!! Add comment

  • Mar 29
  • Installers
  • Sylacauga, Alabama
  • Permier Tub
  • 1180

In March4, 2015 a sales consultant came to my home and gave us a Quoted price on a Haven Premier Tub/Shower combo. After our initial down payment he quoted us a monthly price we were comfortable with. He instructed us that the paperwork would come in about 3 business days. We did not receive any paperwork at all. I called Premier Tubs to ask about the paperwork and when I would get it. They gave... Read more

Was this review helpful? 19 2

  • Mar 10
  • Installers
  • Austin, Texas
  • Walk In Tub
  • 889

We have had the Premier Care walk-in tub installed for a month. It is definitely not worth the money. The technology is outdated, the operation features are very limited and the overall design is extremely poor. The fit of the components are very sloppy. The overall appearance is way too institutional. It uses way too much water. We have a 50 gallon hot water heater and cannot fill the tub... Read more

Was this review helpful? 11 0

  • Mar 09
  • Installers
  • Marion, Kansas
  • Bathtub
  • 388

the tub is leaking I called and they keep telling me they will get a hold of some one to come out this has been a week and a half ago still have not seen anybody. I think the only way I can get it fixed is to get my attorney to seek into it and call the better business bureau and report this. Thank You Judy Hein Please let me hear from you rather you really do care or willing to fixed it. I loved... Read more

Was this review helpful? 7 0

  • Feb 21
  • Installers
  • Elk Grove, California
  • Deposit Refund
  • 1142

My dad had put a $1,000 deposit on a very overpriced shower install. He passed away before work could be completed. I talked with the contractor about refunding the deposit, he said he would do it. I also sent a certified letter to Premier Care in Florida. Never heard back from either of them. He kept a $1,000 for doing absolutely nothing. Chad Stout in Elk Grove you are not a good person. ... Read more

Was this review helpful? 12 5

  • Feb 10
  • Installers
  • Bismarck, North Dakota
  • Permier Tub
  • 1
  • 1
  • 1557

We live in a mobile home so finding someone to install or repair anything is a nightmare. We were pressured into the buy. We were told it would not only be good for me but for my husband as well who has had 4 back surgeries. We were not told we couldn't get it filled completely without waiting an extra 20 minutes due to hot water demand. We were told it would work on my 6'2" husband's back, but... Read more

Was this review helpful? 19 5

The tub leaks.higher water bills.former employee Add comment

  • Dec 02, 2014
  • Products
  • Beaver Crossing, Nebraska
  • Walk In Bathtub
  • 5
  • 5
  • 3519

What a racket! The sales person will tell you anything you want to hear, to include lies, to get you to sign the contract. Their sales rep did not tell us about a 3 day cancellation, or give us any forms, for the same. He never let us hold the paperwork long enough to read anything; pulling everything away as soon as you sign. Then stuffs it into an envelope, takes your check, in this case... Read more

Was this review helpful? 45 10

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